Reviews you can trust Easy side-by-side comparison Tools to help help you save Support positive change Already a member? Log in CHOICE testing reveals the anti-ageing creams that actually work (and which ones don’t) How much is the protein premium costing you? Big companies make bold climate claims. Do Australians believe them? Is Telstra’s ‘Apple Watch For Your Kids’ plan worth considering? Should you join a virtual power plant? The pros and cons you need to know Solar Sharer Offer power plans: Should you switch for free electricity? Which car insurers offer you a choice of repairer? Best mattresses for hot sleepers Are you paying more for the same service or product? Car insurance repairs: 6 things you should know before you claim Travel insurance and natural disasters ACCC commits to making online marketplaces safer after CHOICE complaint Take a closer look Expert advice and an inside look at our impact and journalism Do anti-ageing creams work? We tested 11 creams, from popular brands like Avene and Clarins, to see which ones lived up to their wrinkle-busting claims. Read more Is extras health insurance worth it? Private health insurance is increasingly expensive and your extras health insurance may not be giving you value for money. Read more Outback community left with severely limited access to cash This Northern Territory council serves an area bigger than New Zealand, but it only has one bank branch left. Read more Are glass air fryers worth it? Concerned about non-stick coatings in your air fryer? We reveal the best glass and ceramic-coated air fryers in our testing. Read more How we test clothes dryers Many clothes dryers chew up a lot of energy. Here’s how we find you the best ones. Read more Have you used or been forced to use an app as a tenant? Tenants across Australia say they feel pressured or forced into using apps to pay rent and request repairs. Read more The $79 retro Kmart coffee machine that beat a $4000 Breville machine in our taste test The $79 retro Kmart coffee machine that beat a $4000 Breville machine in our taste test. Read more Take Action now Stand up for fair compensation People have already lost their savings. Now changes to compensation rules could leave them even worse off. Solar estimator Compare health insurance Home energy saver Do I need health insurance? Making change together An Australian consumer movement is born

WA politician Ruby Hutchison helped found Australia’s first national consumer group to challenge powerful companies and push for stronger consumer protections. Safer products for kids In 1968 we tackled product safety, calling for a ban on flammable fluffy kids’ toys, for uniform lead paint labelling to prevent poisoning, and for flameproof nightwear. Introduction of the Trade Practices Act A landmark law setting clear responsibilities for businesses to treat customers fairly. “Don’t rip us off” became a well-known message. Later replaced by the Australian Consumer Law. Financial advisors exposed Our financial adviser shadow shop exposed a troubled industry rife with conflicts and dodgy professional standards. We coin the term e-waste We name the growing problem of tech waste, with the term later recognised by the Oxford English Dictionary. Launch of the Shonky awards We launched the Shonky Awards and have been calling out dodgy products and practices ever since. Better Banking campaign We took on unfair bank fees, helping push banks to reduce or scrap costly overdraft charges. Mortgage exit fees banned Our campaigning led to a ban on mortgage exit fees gave borrowers freedom to switch lenders. Health Star Ratings for food We helped develop Health Star Ratings for food, which became a reality at long last. Exploding Takata airbags Our investigation exposed dangerous Takata airbags, helping trigger Australia’s largest-ever car recall. New rules for ticket resellers New rules require ticket resellers to show the original ticket price, helping fans avoid paying inflated prices. Qantas backs down on COVID credits Qantas removed expiry dates on COVID travel credits and allowed refunds after CHOICE campaigning. Coles refunds thousands of customers A CHOICE complaint led Coles to apologise and refund customers over false ‘locked’ price claims. Support for Youpla/ACBF victims The government announces $97 million for the Youpla Support Program to help affected victims. ACCC investigates our energy super complaint The ACCC investigated energy retailers after our super complaint raised concerns about misleading deals. Sunscreens recalled After CHOICE tests found SPF claims weren’t met, several sunscreens were pulled from shelves. Card surcharges come to an end After years of campaigning, the RBA bans credit and debit card surcharges from October. Origin refunds energy customers Our first designated complaint leads to $270,000+ in refunds for over 4500 customers. We’re a nonprofit that’s been supporting Australian consumers since 1959 The tools you need to find the best brands, avoid poor performers and get help when things go wrong. Make a difference Our members are at our heart, funding our independent product testing, journalism and campaigns. Connect and belong Join a community of thousands where you can share ideas, get advice and make positive change.