8/7 Within Japan Outside Japan 8/7 Feature Restrictions to ANA Website Renewal 6/26 6/26 Update on the ANA Super Flyers Card Program Revisions 4/14 4/14 Changes to the Handling of Power Banks (Applicable to flights boarding on/after April 24, 2026) 7/1 7/1 Clarification of Guidelines: Request Regarding Carry-On Baggage and Personal Items (Effective for Flights boarding on/after July 1, 2026) 4/9 4/9 Our Requests for Ensuring On-Time Performance 10/15 Within Japan Outside Japan 10/15 Contact center congestion (phone calls and e-mail) 10/2 10/2 Be Careful of Fraudulent Emails and Phone Calls to Be from ANA Group 2/20 2/20 Notice of Request for Thorough Management of Web Passwords and Recommendation of Security Measures for ANA Mileage Club Members 11/6 Within Japan 11/6 Handling of Airline Tickets 7/31 Outside Japan 7/31 (ANA-operated international flights) Please check your terminal for Haneda Airport departures and arrivals ANA Mileage Club SPECIAL ASSISTANCE Corporate Customer Premium Point / Point on ANA / Premium Point / Point on ANA Get your digital card immediately No enrollment or annual fees ANA Mileage Club Card Earn more miles for your money With credit function ANA Card What is the ANA Mileage Club? 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Notices from ANA Fuel Surcharge and Insurance Surcharge Information for ANA group international flights to/from Japan Notice Regarding Security Checks Becoming Mandatory as Stipulated in Civil Aeronautics Act of Japan Non-delivery of Authentication Email with the Introduction of Two-Step Authentication Notice Regarding Revisions to ANA Mileage Club Terms and Conditions Effective September 2026 (Domestic Flights from Haneda Airport): Baggage check-in closes 30 minutes before departure Termination of Partnership with Asiana Airlines (OZ) Changes to ANA Card Design and Standardization of Lounge Access Procedures Notice Regarding the Discontinuation of the Priority Reservation Service for Haneda Airport Parking Lots Notice regarding revision to the ANA Mileage Club Terms and Conditions and the ANA Super Flyers Membership Rules We will be screening a video on the prevention of customer harassment Changes to Some Fares for ANA Japan Domestic Flights Transportation for late night arrivals at Okinawa (Naha) Airport For the 13th consecutive year, ANA receives 5-Star Rating from SKYTRAX Regarding the Eligibility Period to Earn Premium Status for the 2027 Fiscal Year (Lifesolution Services, ANA Card, and ANA Pay payment amounts will be counted through December 15, 2026) Termination of the Upgrade Points service Suspension of "Keep My Fare" sales Partial Revision of ANA Mileage Club Member Services (Updated September 3, 2025) Notice of Revisions to ANA Card Family Miles Use Agreement and ANA Mileage Club Family Account Service Terms and Conditions Termination of Diary, Calendar and Notebook Services for Diamond Service and Platinum Service Super Flyers Members View All Notices from ANA Notices from ANA Fuel Surcharge and Insurance Surcharge Information for ANA group international flights to/from Japan Notice Regarding Security Checks Becoming Mandatory as Stipulated in Civil Aeronautics Act of Japan Non-delivery of Authentication Email with the Introduction of Two-Step Authentication Notice Regarding Revisions to ANA Mileage Club Terms and Conditions Effective September 2026 (Domestic Flights from Haneda Airport): Baggage check-in closes 30 minutes before departure Termination of Partnership with Asiana Airlines (OZ) Changes to ANA Card Design and Standardization of Lounge Access Procedures Notice Regarding the Discontinuation of the Priority Reservation Service for Haneda Airport Parking Lots Notice regarding revision to the ANA Mileage Club Terms and Conditions and the ANA Super Flyers Membership Rules We will be screening a video on the prevention of customer harassment Changes to Some Fares for ANA Japan Domestic Flights Transportation for late night arrivals at Okinawa (Naha) Airport For the 13th consecutive year, ANA receives 5-Star Rating from SKYTRAX Regarding the Eligibility Period to Earn Premium Status for the 2027 Fiscal Year (Lifesolution Services, ANA Card, and ANA Pay payment amounts will be counted through December 15, 2026) Termination of the Upgrade Points service Suspension of "Keep My Fare" sales Partial Revision of ANA Mileage Club Member Services (Updated September 3, 2025) Notice of Revisions to ANA Card Family Miles Use Agreement and ANA Mileage Club Family Account Service Terms and Conditions Termination of Diary, Calendar and Notebook Services for Diamond Service and Platinum Service Super Flyers Members View All Notices from ANA Topics [Original ANA Virtual Backgrounds] Free download of high-resolution image/video for online meetings! 9/1 NEW Our In-Flight Duty-Free Pre-Order Service was fully renewed in July! Easily place orders and complete payments in advance using your smartphone. Discover plenty of autumn new arrivals and ANA Originals, including a popular LeSportsac pouch featuring a cute cat pattern! [Original ANA Virtual Backgrounds] Free download of high-resolution image/video for online meetings! 9/1 NEW Our In-Flight Duty-Free Pre-Order Service was fully renewed in July! Easily place orders and complete payments in advance using your smartphone. Discover plenty of autumn new arrivals and ANA Originals, including a popular LeSportsac pouch featuring a cute cat pattern! Information and Points to Note Warning Regarding ANA Flight Ticket Purchases Made via Flight Comparison Websites, etc. Request to Regularly Update Your Registered Information Information about the new Web Password and registration request Prohibition of On-Board Smoking Payment for Reservations Made via the ANA Website (from April 1, 2020) Request for Customers Using a Macintosh or iPhone to Upgrade OS Customer Service Plan (applicable for travel to and from CANADA) Please be aware of the illegal sale of airline tickets In-flight Seating and Seat Belt Requirements Please Be Aware of Suspicious (Phishing) Emails Pretending to Be Customer Satisfaction Surveys from ANA Be Aware of Suspicious Emails (Phishing Emails) Purporting to Be About Refunds From ANA Information on the New Chitose Airport Festival Information and Points to Note Warning Regarding ANA Flight Ticket Purchases Made via Flight Comparison Websites, etc. Request to Regularly Update Your Registered Information Information about the new Web Password and registration request Prohibition of On-Board Smoking Payment for Reservations Made via the ANA Website (from April 1, 2020) Request for Customers Using a Macintosh or iPhone to Upgrade OS Customer Service Plan (applicable for travel to and from CANADA) Please be aware of the illegal sale of airline tickets In-flight Seating and Seat Belt Requirements Please Be Aware of Suspicious (Phishing) Emails Pretending to Be Customer Satisfaction Surveys from ANA Be Aware of Suspicious Emails (Phishing Emails) Purporting to Be About Refunds From ANA Information on the New Chitose Airport Festival System Maintenance Information for Corporate Customer ANA GROUP ANA GROUP About ANA Group Group Companies Investor Relations Safety Initiatives SAF Flight Initiative Personal Program Official Social Media Accounts SKYTRAX 5 STAR AIRLINE APEX WORLD CLASS AIRLINE External Transmission of User Information System Requirement Web Accessibility Policy Conditions of Carriage ANA Mileage Club Terms and Conditions Delete one character Delete one character Log In with Your AMC Membership Number Information for Members Logging In Before proceeding to log in, please be sure to read and accept the section on the purpose of using personal information in the ANA Privacy Policy . 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