Shapiro Library SNHU Library Frequently Asked Questions Topics 7 Academic Integrity & Plagiarism 66 Academic Support, Writing Help, & Presentation Help 23 Access/Remote Access 8 Accessibility 70 APA Style & Format 11 Archives 10 Artificial Intelligence (AI) 8 Building/Facilities 6 Career/Job Information 41 Chicago Style & Format 21 Circulation 156 Citing Sources 14 Copyright 292 Databases 16 Directions/Location 35 Ebooks 17 Faculty Resources/Needs 7 Hours/Contacts 1 Innovation Lab & Makerspace/3D Printing 25 Interlibrary Loan 39 IT/Computer/Printing Support 27 Library Book Search 2 Library Instruction 35 Library Technology Help 52 MLA Style & Format 4 Multimedia 16 Online Programs 19 Periodicals 21 Policies 7 RefWorks/Citation Managers 4 Research Guides (LibGuides) 216 Research Help 3 Reserves 22 University Services 2 Website 7 Academic Integrity & Plagiarism 66 Academic Support, Writing Help, & Presentation Help 23 Access/Remote Access 8 Accessibility 70 APA Style & Format 10 Artificial Intelligence (AI) 8 Building/Facilities 6 Career/Job Information 41 Chicago Style & Format 156 Citing Sources 16 Directions/Location 17 Faculty Resources/Needs 7 Hours/Contacts 1 Innovation Lab & Makerspace/3D Printing 25 Interlibrary Loan 39 IT/Computer/Printing Support 27 Library Book Search 2 Library Instruction 35 Library Technology Help 52 MLA Style & Format 16 Online Programs 7 RefWorks/Citation Managers 4 Research Guides (LibGuides) 216 Research Help 22 University Services Browse Our FAQs Browse Our Answers New / Recent FAQs New / Recent FAQs Library Technology Help Library Technology Help Where do I find library books? Last Updated: Sep 16, 2026 | Topics: Ebooks Library Book Search Research Help | Views: 2509 Library Book Search Where can I find the information I need to create a citation for a journal article? Last Updated: Sep 10, 2026 | Topics: Citing Sources | Views: 991 How can I make an effective PowerPoint presentation? Last Updated: Sep 02, 2026 | Topics: Academic Support, Writing Help, & Presentation Help | Views: 34024 Academic Support, Writing Help, & Presentation Help Where can I find primary sources in the library? Last Updated: Sep 02, 2026 | Topics: Research Help | Views: 24326 Where can I download Microsoft Office for free? Last Updated: Aug 30, 2026 | Topics: IT/Computer/Printing Support | Views: 103203 IT/Computer/Printing Support I noticed an error in my thesis or dissertation after it was published in TIND. How can I fix it? Last Updated: Aug 28, 2026 | Topics: Archives Library Technology Help Research Help | Views: 213 Library Technology Help How do I donate books to the library? Last Updated: Aug 28, 2026 | Topics: Policies | Views: 1057 Are works authored by the government protected by copyright? Last Updated: Aug 28, 2026 | Topics: Copyright | Views: 1968 Where can I access, and how do I use, General OneFile - Gale? Last Updated: Aug 28, 2026 | Topics: Databases | Views: 828 Where can I access, and how do I use, Literature - Gale? Last Updated: Aug 28, 2026 | Topics: Databases | Views: 1035 Search above or browse all FAQs What is a research gap and how do I find one? Last Updated: Jun 29, 2026 | Topics: Research Help | Views: 609240 How old should or can a source be for my research? Last Updated: Aug 24, 2026 | Topics: Databases Research Help | Views: 155497 How can I determine if a journal is peer reviewed? Last Updated: Aug 25, 2026 | Topics: Research Help | Views: 145997 What is Boolean searching and how can I use it in library databases? Last Updated: Aug 24, 2026 | Topics: Databases Research Help | Views: 88353 How do I read a scholarly article? Last Updated: Aug 25, 2026 | Topics: Research Help | Views: 82509 I need to find a peer reviewed journal article. Where do I start in the library? Last Updated: Aug 25, 2026 | Topics: Research Help | Views: 79377 For MKT-205, how do I conduct research on my target market and develop a persona? Last Updated: Aug 25, 2026 | Topics: Research Help | Views: 74426 What is an annotated bibliography and how do I write one? Last Updated: Aug 24, 2026 | Topics: Academic Support, Writing Help, & Presentation Help Research Help | Views: 67137 Academic Support, Writing Help, & Presentation Help What is the difference between primary and secondary sources? Last Updated: Apr 15, 2026 | Topics: Research Help | Views: 66133 How do I evaluate a source to determine if it's appropriate to use for my assignment? Last Updated: Jun 15, 2026 | Topics: Research Help | Views: 62198 See more Research Help FAQs How do I download and use the O'Reilly app for my phone? Last Updated: Aug 24, 2026 | Topics: Databases Library Technology Help Research Help | Views: 19929 Library Technology Help How do I download eBooks from EBSCO? Last Updated: Aug 25, 2026 | Topics: Ebooks Library Technology Help | Views: 8579

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Last Updated: Aug 25, 2026 | Topics: APA Style & Format Chicago Style & Format Citing Sources MLA Style & Format | Views: 242006 APA Style & Format Chicago Style & Format MLA Style & Format See more Citation Help FAQs Frequently Asked Questions (FAQs) are a self-serve option for users to search and find answers to their questions. Use the search box above to type your question to search for an answer or browse existing FAQs by group, topic, etc. Ask a Librarian ask@snhu.libanswers.com Link to Question Form More Assistance Submit a Question Artificial Intelligence The Shapiro Library website contains links to websites and systems that are owned and operated by third parties and may include the use of artificial intelligence (AI) tools. 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