Welcome to the Blizzard Privacy World Dedicated to Epic Experiences So you like to game? Blizzard wants you to have an amazing experience. We pour heart and soul into creating epic entertainment experiences that you’ll love. You might think that reading about “Privacy” is a waste of time? WRONG! The more you know, the more you can take charge of what information you want to share about yourself when you are online and in our games! Learn how to protect your Data Privacy. Let’s get started. Why is it Important to Care About Data Privacy? As a player, your mission is to understand your data privacy. The more you know, the more protected you are online and in our games! We get personal information about you when you play our games Sometimes you give us information, like when you create an account You can decide how you share personal information with us Characters of Our Privacy World You—the players of our games. If you are under the age in your territory, you may need your parent’s help in creating an account and play our games. We—the game makers. We are an organization called Blizzard Entertainment. We create the games you play. As you play our games, you give us access to some of your personal information. We use this information to give you access to the game and improve your gaming experience. We also use this information to prevent cheating and fraud and make sure our games and services are safe and secure. The Data Protection Officer (DPO) and their team. The Guardians protect your personal information. They make sure you can exercise your privacy rights. The Guardians work for the Makers. They are the humans you can contact if you have any problems or questions with the Blizzard Privacy World. Tip: The Guardians can help only with problems about your data privacy. For help on other problems or questions about our games, contact Support. This includes companies related to us that may be involved in processing or storing your personal information in the Activision Blizzard group. We use a variety of mechanisms to protect your data, including when transferring your data to our affiliates. For more details, see our Privacy Policy . Partner organizations—companies that we work with. They help us provide you with our games and services. They also give us tools to improve and promote our games. We share your personal information with the Partners if they need it to provide the service you ask for. For example, some partners will need your billing information to process a payment when you buy our games or games from another company on our platform. Another example: with your consent, we allow community developers to use the game stats to give you a greater information and gaming experience. To protect your privacy, we make sure that the Partners always keep your information safe. You—the players of our games. If you are under the age in your territory, you may need your parent’s help in creating an account and play our games. We—the game makers. We are an organization called Blizzard Entertainment. We create the games you play. As you play our games, you give us access to some of your personal information. We use this information to give you access to the game and improve your gaming experience. We also use this information to prevent cheating and fraud and make sure our games and services are safe and secure. The Data Protection Officer (DPO) and their team. The Guardians protect your personal information. They make sure you can exercise your privacy rights. The Guardians work for the Makers. They are the humans you can contact if you have any problems or questions with the Blizzard Privacy World. Tip: The Guardians can help only with problems about your data privacy. For help on other problems or questions about our games, contact Support. This includes companies related to us that may be involved in processing or storing your personal information in the Activision Blizzard group. We use a variety of mechanisms to protect your data, including when transferring your data to our affiliates. For more details, see our Privacy Policy . Partner organizations—companies that we work with. They help us provide you with our games and services. They also give us tools to improve and promote our games. We share your personal information with the Partners if they need it to provide the service you ask for. For example, some partners will need your billing information to process a payment when you buy our games or games from another company on our platform. Another example: with your consent, we allow community developers to use the game stats to give you a greater information and gaming experience. To protect your privacy, we make sure that the Partners always keep your information safe. Guard Your Data Privacy You are in control of your choices! It’s easy to choose what personal information you want to share with us. With a few clicks, you can also control what you share with other players as you play our games. Go to your Privacy & Communication settings in your Battle.net account to set up your privacy settings. If you change your mind, you can update your choices at any time. But there is more! When you share information with us, you have privacy rights: Find out what personal information we have about you. This is called your “right to access”. To do so, submit a request here . Ask us to delete your personal information. This is called your “right to erasure." In some cases, the law asks us to keep some of your personal information. To do so, submit a request here . This is your ability to not agree with how we use your information. This called your “right to object”. For more information see our Privacy Policy . You can ask us to use your personal information only for a specific reason. This is called your “right to restrict processing”. For more information see our Privacy Policy . You can fix personal information that’s not correct. If your information has changed, you can also update it. This is called your “right to rectify”. Please login to your Battle.net account. Use your account settings to change your information in your Battle.net account settings . You can move your personal information from one organization to another. This is called your “right to data portability”. For more information, see our Privacy Policy . The right to know Find out what personal information we have about you. This is called your “right to access”. To do so, submit a request here .

The right to delete Ask us to delete your personal information. This is called your “right to erasure." In some cases, the law asks us to keep some of your personal information. To do so, submit a request here . The right to disagree This is your ability to not agree with how we use your information. This called your “right to object”. For more information see our Privacy Policy . The right to limit You can ask us to use your personal information only for a specific reason. This is called your “right to restrict processing”. For more information see our Privacy Policy . The right to correct You can fix personal information that’s not correct. If your information has changed, you can also update it. This is called your “right to rectify”. Please login to your Battle.net account. Use your account settings to change your information in your Battle.net account settings . The right to move You can move your personal information from one organization to another. This is called your “right to data portability”. For more information, see our Privacy Policy . The Personal Information You Share with Us and Others When you play our games, we—the Makers—get different kinds of personal information from you: Voice & Text Chat Blizzard offers in-game features, like chat, to allow players to communicate with one another to support our gameplay experiences and foster a positive community. Remember that other players may hear your voice chats and read what you type. Be careful not to give out personal information in the chat and be respectful of other players. Account & Identity Information When you create or update your account, you give us information that can identify you, like your physical address. This information is in your account. You can easily change it in the settings. We ask about your date of birth and country to apply appropriate settings, like parental controls on your account. Some personal information is collected to ensure the security of your account. Orders & Payment Information When you buy something from us, we get the details of your order. For example, the products or services you bought from us. We keep the purchase history information about what you have bought. This is for keeping business records. We collect certain location information, such as the country you are in. This information allows us to apply appropriate settings to your account and games and to offer certain services. It is based on your IP address, a unique number assigned to your computer or device. When you play our games, we collect gameplay information like your Heroes, skins, or game progression. This game information (or data) helps us deliver the best gameplay experience and suggest relevant items for you to purchase or earn based on your gameplay. This game information (or data) includes characters played, game progress, and matches won. Why We Need Your Information Create and maintain your account Improve our games and fix bugs Keep track of your game progress Prevent cheating and abuse Allow chat or forum with others Keep our site secure and comply with laws and regulations Send marketing communications only with your permission Know How We Get Your Information We, the Makers, get your personal information in three ways. You give us information when you create an account, buy something through our online store play our games, play or team up with friends, use our message boards or forums, send Recruit-a-Friend e-mails, register for a contest, read our emails or view our websites, and/or contact us for technical support or service. You don’t have to give us more personal information than we need to provide you access to our websites and games. You can choose not to share some information with us. But if you do, you may not be able to access some of our features. When you play our games, we automatically get information about how you play. We learn about what parts of the game you use and how you use them. We also get general information about your devices. We also know the activities you take part in when you install or access our services. We also get information about you and your activities from other sources. For example, we learn about you when you link other accounts to your Battle.net account. You can link accounts like Facebook, PlayStation, XBOX or Twitch, and others. When you do so, we receive access based on your choice to share certain profile details with us, like username. Let’s say you login to one of our sites or apps using another account (for example, Facebook Connect). We may ask if you wish to share information from your other account with us (for example, from your Facebook account). If you take part in a game (or other feature) where your score is posted on social media, we may get some of your information. Or if you use the "like" or "share" button for a feature on our sites or apps, then the other source can share information with us. We also receive information from advertisers or service providers about your experiences or interactions with them and public sites on the internet like Twitch, Instagram, and YouTube—to name a few. See How We Keep Your Personal Data Safe Limiting Access Never share your personal information when you are playing our games. Be mindful about what you share in chat and on social media. If you want to share your real name with friends, set up the optional Real ID system. Just go to your Real ID settings in your Battle.net Account . A Note to Parents: These help you control and limit the amount of time your child spends playing games and also helps you control other features, such as purchases. To set up Parental Controls, please visit our dedicated area at Battle.net Support . We also urge you to teach your children about online safety. Remind them to never give out their real names, addresses, phone numbers, or other sensitive information without permission, and especially when chatting with other players. Once a child states s/he is underaged in a defined country, s/he will be unable to register an account with us. If you as a parent think that we have unintentionally collected your child’s personal information, you can contact us .